At Mokhtar Ibrahim, we value the trust you place in us when you choose to visit our website and use our services. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

When you visit our website or interact with our services, we may collect the following types of information:

  • Personal Information: This includes your name, email address, mailing address, phone number, and payment information when you make a purchase.
  • Non-personal Information: This includes your IP address, browser type, operating system, and browsing behavior on our website.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Processing and fulfilling your orders, including sending order confirmations and shipment notifications.
  • Communicating with you about your account, products, services, and promotions.
  • Personalizing your shopping experience based on your preferences and interests.
  • Improving our website, products, services, and marketing efforts.
  • Complying with legal requirements, enforcing our Terms and Conditions, and protecting our rights and property.

Non-personal information is used to analyze website traffic and usage patterns, which helps us enhance our website and tailor our content to better meet your needs.

3. How We Protect Your Information

We take the security of your personal information seriously. We employ industry-standard security measures, including Secure Socket Layer (SSL) encryption technology for all transactions on our website. Your payment details are encrypted and securely transmitted to prevent unauthorized access.

Your personal information is stored on secure servers and access is restricted to authorized personnel only. We do not sell, trade, or rent your personal information to third parties.

4. Third-Party Services

We may engage third-party service providers to assist in operating our business and website. These providers may have access to your personal information only to perform specific tasks on our behalf and are obligated to maintain the confidentiality and security of your information.

5. Changes to Our Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of our website signifies your acceptance of the updated Privacy Policy.

6. Contact Us

If you have questions or concerns about our Privacy Policy or the handling of your personal information, please contact us using the information provided below.

7. Children’s Privacy

Protecting the privacy of children is important to us. We do not knowingly collect personal information from children under the age of 13 without parental consent. If we learn that we have inadvertently collected personal information from a child under 13, we will promptly take steps to delete the information.

Parents and guardians can contact us if they believe their child has provided personal information to us without their consent, and we will work with them to address the issue.

It’s important for parents to monitor their children’s online activities and educate them about internet safety. We encourage you to review and discuss this Privacy Policy with your children.